Videocon D2H Requesting to transfer the amunt recharged in wrong set top box ID

Sir/madam, we have recharged the set top box to the wrong ID. Then we came to know the new ID.The technicians who came to fix the box said that HD box will be suit for this tv and they changed the box and they entered the RTN wrongly. But we don’t know the ID and we wrongly rechaged to the wrong ID for rs.272 on july month. We send the mail many times and we surrender the evidence about our transaction.we complaints it about in customer care but they didn’t take any measure. So please refund the amount to our new ID. Wrong ID:232691080
NEW ID:232698909
RTN : 9659005888.

One Reply to “Videocon D2H Requesting to transfer the amunt recharged in wrong set top box ID”

  1. Dear Sundari,

    We would like to inform you that the remaining balance of Rs. 79.43 has been reversed from your old id- 232691080 to new id- 232698909. Kindly let us know if you need any further assistance.

    Thanks & regards

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