Videocon TV service is so pathetic

I have raised the TV repair complaint of Feb 17 2017. the Product is under warranty. The service employee told two of the boards need to be replaced. Since then its been 2.5 months but not even a single communication has been taken form their side. I believe they are fooling lot of customers by giving false promises. and mostly all the TV appliances are faulty and which is not having long life. This needs to be taken care by them. Other wise the government should take necessary legal actions on them. i do have the necessary proofs that their products are not having good quality.

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