Vodafone online recharge Online recharge not activate

I have done online recharge my mobile number on 11/06/2018 of Rs 396 as per Vodafone offer. But till now neither activate my recharge amount nor refund the money to my account. I have recharged directly from Vodafone website. I have done complaint about that matter with Vodafone officials mail but no positive response come. Vodafone is chitting with us.

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