Wallet Wallet plan activated without permission

Hi I am Sontosh Kumar Giri. Mob:-9157212496. I am very sorry to inform you that wallet plan has activated for without my permission and RS. 1899 has deducted from account. Its very disappointed for me i have raised the cancellation request 5 day before but did not get any proper response for the same. My question is how any can activate the such plan without my permission and why refund has no initiated till now

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