Yatra.com Rs 10000 ecash not recieved

HI

I have taken an international holiday package from Yatra (ref No YH3710631 ) and I was told (on Mail) that I will be getting Rs 10000 ecash with this package.Now even after more than a month,I have still not got those ecash in my account.I tried contacting yatra through mail and call but not getting any response from them.Their call always comes busy and no one is replying to my mail.
Hemant
[email protected]

One Reply to “Yatra.com Rs 10000 ecash not recieved”

  1. Dear Hemant,

    Greeting from Yatra.com!

    As per our finding under booking number YH3710631 e-cash INR 10000.00 was credited in your Yatra wallet on 25th Dec 2017, Request to kindly check with your register email ID and as per the validity e-cash has been expired on 28th June 2018.

    Thanks
    Yatra Care.

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