Complaints Categories

HDFC/PayZapp Complaint - Failed transaction and no refund received as 9 days has been passed

My number - 9650068457 i did a transaction of Rs 10000 on 9th April 2017 to transfer to my SBI bank account but transaction failed and amount has been deducted and my amount was not credit back into my payzapp account. I called them , one of the rep informed me you will receive the money with in 5 days . It;s been 9 days , i did not received any amount . I sent an email and got auto generated response and after that no response. i tried to reach HDFC phone banking , they informed me contact payzapp.
Now whenever , i am trying to reach payzapp toll free number ,i am getting "airtel number is busy" message.

Kindly refund my money as it is urgent.

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