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Fees about refund from abroad university Complaint - Fees about refund from abroad university

Hi sir
I have paid my abroad university fees through UAE exchange 3 years ago but not get my visa from that day I m suffering to get my fees back but your representative asked stupid questions instead of helping me. My contact no is +919530850207 although I have given all required information to them but they are not tracking my fees plz help me to track my payment tansaction thank u

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