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online sbi Complaint - Fraudlent deduction of the miney from my acount

Dear Team,

on 28th of march, I got a call from one number saying that they were calling from SBI credit card department and they've the rewards points which are about to lapse to they'll redeem in my account.
So they asked my credit card details and tried some false transaction but it didn't happen sue to some technical Issue.
Again they asked my SBI debit card details saying that they'll transfer the rewards pint cash in my account. I shared all my card details and CVV and OTP as well and I got my 7503 /- deducted from my account.
After that on 3rd April I called customer care and logged a complaint and blocked my card.
I got a message from SBI that my transaction of 28th March got declined as my old card was blocked ie transaction which happened on 28th March got cancelled.
Hence My money should get refunded to my account back within 45 days as per online transaction guidelines.

Please clearify how can I money back ?



Name :- Deepika Gawde

phone no :- 9405268399




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