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BSNL UP EAST Complaint - hungama activation without request

my landline number is 0532 2466806 in the name of Sudhir Kumar Agrawal r/o 9/7/18 M.L.N Road ,allahabad.
on this landline number we are using a wi fi connection of rupees 899pm plan. . from the last 2-3 months the bill is exceeding to rupees 1530 pm. i enquired into the matter from 1500 and then came to know that hungama plan has been activated without my request. this is nothing but a fraudulent activity, cheating the customer.
as such u are requested to deactivate the hungama and all other plans except for wifi connection with immediate effect. kindly rectify the current bill and refund the already paid bills immediately enabling me to pay the current bill quite well in time.
thanks,
sudhir kumar agrawal
mo-919450308739




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