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Jio recharge Complaint - Jio recharge not done through [email protected]

Jio UPI payment Successful but recharge not done
I have recharged 398 via my jio App. I have used UPI as payment mode. The payment was successful to [email protected] for 398 rupees but no recharge was not done. When I tried to call JIO customer care they are telling it has been declined, but my bank is saying that it has been successfully paid to the UPI address. Please help on this. Transaction ID: ############
Mob no: 8668594874

Jio recharge not done through indiaideas@icici

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