Complaints Categories

VFS (China) Global Pvt. LTd Complaint - misbehave

Sub: Complaint against Sh. Saurabh Sharma, Dy. Manager, VFS Global
Services Pvt. Ltd. (China), Connaught Place New Delhi - reg.-
Respectfully submitted that I Pankaj Jain, Director of M/s Travel Sky Visa Service working as Visa Agent since 8 years. On 10.10.2014 I went to VFS (China), Connaught Place office for the regular collection of passport. I know about the rule & regulation in VFS office that mobile is not allowed.
Further suddenly my phone was ringed and I pick up the call and cut the same shortly. Sh. Saurabh Sharma, Dy. Manager, come with very angry and abuse me. I said sorry and take care in future, but he threaten me and also misbehaves and misconduct with me. I said / asked him that rules are applicable for all and all the staff member and also outsiders are using their phones. He again me very angry and abused me and said you are arguing with me you don’t know who is I am? He is also threaten to me that I will see you, I will ban you in VFS (China) office and you never apply visa in this office and make you complaint that you will be blacklisted in this office.
Therefore, you are requested to kindly do the needful I this regard and take necessary action..
Yours faithfully,

2/35, Sadar Bazar,
Delhi Cantt., New Delhi

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