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IRCTC Complaint - No Refund issue cancel done before train departure

Dear Sir,

I have booked Ticket in train no: 13141 Teesta Torsha express from Sealdah to Falakata vide PNR no: 6100474304 , Transaction ID: 100000809373751 for JOurney dated : 18.04.2017 which was waiting list but Today Morning I got SMS and checked PNR status where Ticket being confirmed and seat alloted A1 33, 32, 34 ( SMS time 18.04.17 0.93 am ) and shwoing Chart prepared after same time i have cancel my Ticket vide Cancellation ID No: 100000154650095 dt: 18.04.2017 .

Where after cancellation SMS showing " NO REFUND " . when I try to file TDR as per Railways Rules there is showing no Records ..

Pls need your intervention as a Common people why this kind of mis guidance done by railways website , it is being developed for service of public .

so need your intervetnion for Refund of maount Rs. 4125/- of booking chages which i Spend during booking..

Thanks

Dhiraj Sharma
9674184706
KOlkata




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