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Jio money Complaint - Not getting refund from Jio money

On adding 100 rs money to jio money, the message shows transcation failed but money was deducted from bank...and at the same time on recharge of 403rs the msg shows transcation success but on few days the customer service provider says that u have not recharged so your services are stoped...on this issues, i called many times but no one is taking call and no refund is getted in my account....

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