Godrej Refrigerator Duplicate Copy of Bill

Hi,

I bought Godrej EON Refrigerator in Jan 2015, it came with 10 years of Compressor warranty, and now the fridge is not cooling and giving bad smell, Hence I called the Godrej Customer care and they are saying that in case there would be any problem with the compressor they can replace or so only if i show them the bill, but the problem is that i am not having the bill/ It has been misplaced, and the dealer is also saying that he can’t issue duplicate copy of bill as their complete system has been changed. Now GST has been added and old bills can’t be recovered.(How is it possible). Please guide me what to do????

Regards
Sarita Bajaj

Reliance Digital, Borivali West Not upto their word of sales pitch

I had purchased a Samsung washing machine from Reliance Digital store in Borivali west and during the sales pitch we were told we would get Rs 1000/- in exchange of our old washing machine. I even told the condition of the old machine n was told no matter what is the condition they consider it as a scrap only. It is since 06April I’m still waiting for the old machine to be taken away.
I even walked up to customer service team and was promised that the old machine will be collected and Rs 800/- will be given. Have also called abt 4-5 times asking for the update but still no response yet.

Regards,
hemanshu kannada
9820364777

Central Board of Secondary Education (CBSE) Practical manuals issue

Dear CBSE,
Please tell me what is the use of practicals included in CBSE schools of private publishers of Maths and Science which cost at least 4-5 times than the theory books itself. Here, in my school practicals are not even conducted in 10th class and they expect results of 100% from us. But they force us to purchase practical manuals and tell us to copy the text into the observation manual. What kind of use is this? When I asked my teachers about this, they tell that CBSE forces the schools to do this. Is it so. Please reply.

Asus mobile max Pro m2 Bad service from asus service centre

I have reverse charging issue with my max Pro M2 Mobile, I called asus centre Cunningham road, no response and I called asus centre brigade road, they told to visit Cunningham and visited Cunningham asus centre today 25th May 2019 at 2 pm but it was closed and called them but no response. I wasting my time and my money, when I visited asus centre it will be closed or if it is open they suggest to visit another service centre.

GoIbibo Refund for the booking not made by Goibibo

Pathetic customer devices from Goibibo i would suggest not to make any hotel or flight booking from them as they are cheating the customers and provide no resolution after screwing a customers holiday.
I had made a hotel booking on 25th april for the travel date 2nd May for one of my Friend (Mr.Venkata Murali Krishna) Booking ID HTLLWR4PMG till then i had no issue from goibibo.
once my friend reached the hotel after his tiring flight with his children , he was surprised to know that there is no booking at the hotel and another surprise that the hotel did not have that room type which i had booked available for next 3 days.
When I tried reaching goibibo customer care , going through there IVR is another tough task for the customer and later after 53 mins of IVR the pickup the call and Mr.Raj Sharma tells me that the booking is confirmed and after keeping me on hold for 10 mins he says he shall forward the call to his manager as he is not able to connect to the hotel, meanwhile my friend and his children had to wait at lobby for more than 2 hours , later Mr.Raj says he is no call with the hotel and will give me a call within 10 mins and disconnects the call. In meanwhile with the discussion with the lady at reception desk says there is no booking done from goibibo under my firends name.
As i had waited more than 20 mins for Mr.Raj’s call he did not turn up , i had to make another call and again wait for 40-50 mins to connect to there executive and then another persons picks up the call and says he is working on it and he the booking is already made at hotel and he shall sort it in 10 mins I asked him not to disconnect the call as it is hectic to get an executive on call but he makes an excuse telling if he disconnects the call then only he could call up the hotel (surprising being such big company don’t you guys have another phone to contact the hotel) and again he disconnects the call.
Later I get a call from lady or manager Ms.Pooja telling she can refund my money back for the hotel booking or give me an alternate hotel , for which my friend did not agree as his brother had made a booking in same hotel and were staying there so they did not want to change the hotel. As the room type which i had booked (Executive suite 2 bedrooms) was not available for next 3 days i gave Ms.Pooja an option to book 2 superior river view suite room , for which she said she shall check and get back to you and kept the call on hold.

As it was almost more then 3 hours of waiting at reception with children and they had some sightseeing activity at 6 PM local time my friend decided to make new booking from Expedia and get check in and i informed Ms.pooja that we are making a new booking and she will have to refund me the amount which we were paying for the hotel through expedia.
so goibibo had to refund me the amount of original booking i.e 64513 + booking from expedia i.e 1,25,907.96 , total 190420.96 is to be refund for the trauma and hassle you guys have provided the customer .
Later they had asked me to share the invoice which he had paid to expedia so that they can validate the same with hotel I had sent it 10 days ago and they are still validating the documents from past 10-15 days and still there is no conclusion
After number of calls and mails marking there CEO ([email protected]) there is no response on mail or calls they tell there management team shall call back within 24 hours but such 24 hours have already been passed and there is no resolution nor call from there end , request you to check the below screen shots attached .

And the worst part is they never respond to a customer in well mannered way, I had also a chat session twice with there executive Mr.Rohit arora and Mr.Tushar agarwal even after informing them not to close the chat session or ticket until they give me a solution they close the chat session telling there team shall get back, not sure which team they talk about and when the hell there team gets back go knows. Its better to hire customer centric people than paying such pathetic employees