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Tara capital Complaint - Pathetic service providing company

My details,
Name: Mahesh Thorat
Email: [email protected]
Loan account no:9489784,
Complaint/Request no: 2613933

Issue: Insurance amount not refunded yet in my account

For Tata capital Team,
Please tell me are you all guys those who are handling my request are sleeping in Tata capital office or what....????????????

My request resolution date was 13April 2017(not 3rd may .. Please check correctly in system as 3rd may is replica of this request not original one).

I requested you like a beggar so many time please refund my amount before 2-3 before resolution date so that my EMI will not bounce and will continue our service.But you lazy backend team no one care of request...Not before but not on 13th April you have not refunded amount..

As I told you many times in mail that I changed my company thats why my salary is on hold for that month, I was sure that I'll get refund on before 13 the April because Tata capital Slogan is they care customer. But was wrong no one care my request..No one giving me reply I was thing like Do I need to Contact to God??????..

Request resolution date is over still request not processed. Frusteted with your pathetic service.

Finaly today I visited to Tilak road branch Pune..And given complaint​ on this request, see attachment of the same...

Why are you delaying for this. AT least give me reply on this request. Government companies are not delaying as Tata capital doing so.

Appreciate your pathetic service.
You guys don't have value of customer.
Request you to change your slogan 'We care customer' to 'We dont care customer'.

Customer care not giving reply, branch not taking responsibility...Do I contact to God?

I think I have to update feedback of Tata capital service to social site and corporate Tata capital site complaint. So that other people will get clear Idea of Tata capital service.

This is all for those who are working on my request and branch person.

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