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HONOR Mobile Complaint - Received Refurbished mobile under replacement.


My younger Brother purchased a mobile Honor 5 X on dated 17-03-2016 which was replaced by the NOIDA service center after 3-4 days before the replacement the issue with the Earphone jack. but now the issue is quite big the phone is not accepting any service provider sim card also the phone's single speaker is into working condition.

The replacement phone's IMEI is as 869230021097624.

Now this is not under warranty, i could not notice these issues because when i have submitted the mobile for replacement then i had purchased a new phone and using this one till date. I have noticed the issue with this phone just a few days back, unable to contact the Laxmi Nagar service center as this is very close to me.

Please help me to get this resolved.

Ajay Kumar

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