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IRCTC Complaint - Refund amount is not found in bank account

I booked a tatkal e-ticket from irctc app on 7march 2017, in 12398 Mahabodhi Express for 8 March 2017, from Ndls to Sasaram.
My Pnr No is -2557194465,
Trans id -100000766815143 , ticket cost is 580 rs.
And i cancelled this ticket on 8th March 2017 when ticket is not confirmed,
I got a massage of refund of 520 rs. but not credit in my Bank account till 26 March.
Its 18th day of cancellation. Please resolve it ASAP.

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