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APSRTC Online Booking Complaint - Refund for Cancelled Ticket

I have booked a ticket through APSRTC Online which got cancelled and the money is not yet refunded the transaction number is 60395736 and the date of transaction is 5/4/2017 and the time of transaction is 22:43:56 .The total amount of transaction is 1233 rupees.I have booked tickets from Rajahmundry to srisailam on 8/4/2017.
My payment reffernce id is 3024097821.
I have booked tickets through +919490291684 this number and email id was [email protected]

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