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SBI Complaint - SBI credit card got hacked

Hi,

My SBI gold credit card has been hacked on 19th aug 2017 and within a span of 3 mins more than 1lakh rupees has been spent on my credit card.
I have been continuously receiving messages regarding the OTP and amount has been spent from 7:30pm onwards.
I dont understand how the amount has been spent without entering otp which I got on my mobile number.
I tried reaching SBI customer care but its always busy and I am unable to talk to their customer executive.
I request the concerned executive to look into this and refund my amount which has been spent from 19th aug 2017 onwards.
Please get back to me if you need further details.

Thanks,
Mani




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