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JBL India(Harman) Complaint - Service

Called on the toll free no. For more than enough times but there is no response by their side.
my flip 2 is producing cracking noise and I bought it from Flipkart in October...
Poor service response and the speakers are producing problem since beginning.
Dont know where to go and complain. I need to repair my speaker and according to toll free no. there is no service center in kanpur but online it is showing that there is customer service center. Don't know where to go?
Plus the women who picks up the call on toll free no. Asks to courier it to their address but whenever I ask her to email the address there's is hardly any response.How can someone send their stuff just like that.


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