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REDIFF Complaint - Supplying of defective products-reg.

I have ordered on line Universal Power Bank Battery5600mah, Qty 01 + 01 No free @ Rs. 499+49 Shipping charge = total Rs. 548/-. My Order No is 14301657 , REDIFF shipment awb No is 90001471951 and Transaction ID No is 25517433. The subject item was delivered to me in my office address i.e. OFB, Kolkata - 700001 on 18.04.2017 Afternoon by HP VELEXL, Kolkata. I have tried both the power bank for charging mobile but it is not working. I put the power bank on charge for full night and tried. Even then the mobile is not charging. But one more item i.e. otg adoptor qty-01 ordered by me received on 24/04/17 through speed post and it functioning nicely.

In view of above, it is requested to make necessary arrangement to replace my defective power bank battery with good one or refund my amount i.e. Rs. 548/- in SBI account as i made the payment through net banking so that we can maintain our good relation and faith on each other.

An early action and a line of confirmation is requested please.

With Regards Mani Mohan Das, OFB, Kolkata, Mobile- 09874291221.

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