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Airtel Payment Bank - Airtel Money Complaint - Transaction Failed Money Not refunded

I added Rs.500/- into airtel money for my mobile number: 731837567 on 9th may hrough MyAirtel app.
Post adding the money reflected,

but when i tried making the bill payment it did not allow me to do the same.
It gave some "Unknown error" exception.

I called customer care +917271044759
but my problem is not solved till now.




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