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Air line ticket spice jet Complaint - Trip id1705210050

I have booked a ticket under Trip id 1705210050. However, I was not able to get the air ticket by Email or direct print from computer

See the email message shown below . Below shows payment failed. But the amount is taken from my credit card.
Please let me know the status and send the ticket by Email (

Trip ID 1705210050: Kochi Dubai One Way details

Flight 1: From Cochin International to Dubai International Airport on Fri, 26 May 2017
From To Leaves Arrives Airline Flight
Cochin International (COK)
Dubai International Airport(DXB)
23:45 02:00 SpiceJet SG-17
Passenger details
Name COK-DXB PNR Total Price
Ms. ANJALY ELIZABATH SAJU(Adult) Payment Failed AED 528.72
Passport details
Name Passport # Nationality
Ms. ANJALY ELIZABATH SAJU L4577474 Not Provided
Contact details
Mobile 0504510498
Pricing details
Adult price AED 427.73
Other Charges AED 76.99
Processing Fee AED 24.0
Total AED 529

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